Best practice Cases of the 4th Quality Conference for Public Administration in the EU
Altinn - trade and industry's gateway to public services
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Country: |
Norway |
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Organisation: |
Ministry of Trade and Industry |
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www homepage: |
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Contact person: |
Kari Bjørke |
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Address: |
P.O.Box 8014 Dep, NO-0030 Oslo |
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E-mail: |
kbj@nhd.dep.no |
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Phone: |
+ 47 22246675 |
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Fax: |
+ 47 22246669 |
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Level: |
State |
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Sector: |
Trade and industry |
Short description of the case:
Altinn - trade and industry's gateway to public services - a strategy for good and user-friendly governmental electronic services for trade and indutry. Devlopment and implementation of Altinn as a electonic, user-friendly and effective tool for all businesses
Main feature of the case:
- Strategic planning for achieving the targets set
- The satisfaction of customers and citizens
Key words:
e-government
Further information:
Long case description (PDF-form)
Case presentation (PDF-form)