Best practice Cases of the 4th Quality Conference for Public Administration in the EU

Project QUAPITAL - Implementing a common project management methodology for IT projects in the public sector

Country:	Luxembourg
Organisation:	Ministère de la Fonction publique et de la Réforme administrative - Service eLuxembourg
www homepage:	www.eluxembourg.lu
Contact person:	Marc Blau
Address:	67, rue Verte L-2667 Luxembourg
E-mail:	marc.blau@sel.etat.lu
Phone:	+352 478 2059
Fax:	+352 478 2072
Level:	Federal
Sector:	General administration

Short description of the case:

The project QUAPITAL aims at implementing a common project management methodology for IT projects for the public sector. The main objectives are to professionalize and increase the efficiency and quality in IT projects. Moreover it should help increasing the visibility on the projects in order to be able to react more fastly in case of problems and risks. The transparency for policy makers will also be increased. It is very important to have a same vocabulary and terminology used by all the stakeholders in a project. The roles in the project have to be defined and standardized and the decomposition in phases, activities and tasks has also to uniformized. In overall, we aim to foster a project culture and increase globally the maturity in project management in order to deal more efficiently and with a higher quality (in terms of project execution and deliverables). The project has been launched 2 years ago. The methodology which has been adopted is the Swiss methodology HERMES. In the course of the project, we have adapted this methodology to our needs and have experienced it on real-life projects. We are now in the stage of implementing the methodology in the public sector. The objective is that this project management methodology will be mandatory by 2008.

Main feature of the case:

- Strategic planning for achieving the targets set

- Effective management of resources and partnership

- Evidence-based performance improvements

- Innovation and implementing change

Key words:

project management methodology, quality improvement, efficiency in IT projects, transparency, eGovernment, project controlling, project indicators, program and portfolio management, project terminology, IT governance

Further information:

Long case description (PDF-form)
Case presentation (PDF-form)