Best practice Cases of the 4th Quality Conference for Public Administration in the EU

Czech Approach to Rewarding Quality in PA

Country:	Czech Republic
Organisation:	Ministry of the Interior of the Czech Republic
www homepage:
Contact person:	Mr. Tomas Zmeskal, Mr. Pavel Kajml
Address:
E-mail:
Phone:	+420 974 816 276, +420 974 816 279
Fax:
Level:	State
Sector:	General administration

Short description of the case:

-Increasing of quality within the human resources management in public administration – building a networking among different participants in the field of public administration in the Czech Republic;
-Technical innovation, electronic communication and information society.
New type of awards, their functions are:
-support of the utilization of quality tools in P.A.;
-promotion of new innovative ideas;
-appraisal of the best solutions.

Main feature of the case:

- Innovation and implementing change

Key words:

Innovation, quality tools

Further information:

Long case description (PDF-form)
Case presentation (PDF-form)