Best practice Cases of the 4th Quality Conference for Public Administration in the EU

Electronic Service - Short Text Messages Scheme at Municipality of Chomutov

Country: 

Czech Republic

Organisation:

Municipality of Chomutov

www homepage:

www.chomutov-mesto.cz

Contact person:

Bedrich Rathousky

Address:

Zborovska 4602, 430 28 Chomutov

E-mail:

b.rathousky@chomutov-mesto.cz

Phone:

+420 474 637 270

Fax:

+ 357 22669148

Level:

Local

Sector:

General administration

Short description of the case:

- to start attending a citizen prior to his arrival at the municipality, to provide residents with important information from the city council through self-service, to promote the development of mobile information technologies available almost virtually from the whole Europe, to promote the bodies involved in crisis management in Chomutov area.

Main feature of the case:

- Developing and managing processes

- Innovation and implementing change

Key words:

mobile information technology, information society for everybody, continuous availability

Further information:

Long case description (PDF-form)
Case presentation (PDF-form)